Support services

Experience Unparalleled IT Support services with People 1st, IT Inc.

When it comes to IT support, responsiveness, expertise, and reliability matter most. At People 1st, IT Inc., we take pride in providing top-notch IT Support Services that prioritize your organization's staff & technology needs, so you can focus on what you do best – growing your business. The primary goal of IT support is to ensure that computer systems, software, networks, and other technology-related resources function effectively, efficiently, and securely. At People 1st, IT Inc., we believe that IT support is not just about fixing problems; it's about empowering your business with technology that works for you. Our commitment to putting "People 1st" in IT means that we prioritize your needs, providing reliable and effective support that you can coun...More

When it comes to IT support, responsiveness, expertise, and reliability matter most. At People 1st, IT Inc., we take pride in providing top-notch IT Support Services that prioritize your organization's staff & technology needs, so you can focus on what you do best – growing your business. The primary goal of IT support is to ensure that computer systems, software, networks, and other technology-related resources function effectively, efficiently, and securely. At People 1st, IT Inc., we believe that IT support is not just about fixing problems; it's about empowering your business with technology that works for you. Our commitment to putting "People 1st" in IT means that we prioritize your needs, providing reliable and effective support that you can count on. People1st’s Help Desk technicians are on call & available to you to provide assistance for all technology-related issues or questions. This can include troubleshooting software problems, resolving hardware issues, providing instructions, and addressing general IT inquiries. Technical support is more specialized and typically involves resolving complex technical issues. This can include diagnosing and fixing hardware or software problems, configuring and maintaining servers, and dealing with network issues. In cases where remote support is insufficient, People1st can provide on-site support by visiting the location where the issue has arisen. This is necessary for physical hardware repairs, network installations, and other tasks that require hands-on attention. IT support plays a crucial role in maintaining the security of IT systems. This includes implementing security measures, responding to security incidents, and educating users on best practices for data protection and cybersecurity. IT support often includes training end-users on how to use technology effectively and securely. This can involve creating training materials, conducting workshops, and providing guidance on best practices. IT support is essential for maintaining the functionality and security of technology in today's world, for both individual users and large organizations. People1st support ensures technology-related issues are resolved promptly and that systems are optimized to meet the needs of the users and your organization as a whole.

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People1st IT, INC.

Support services

182 Howard Street | Ste #756
San Francisco, CA 94105
Request a quote: 415.766.0001

 "We recently had the pleasure of working with People 1st to resolve a major network issue at our office, and I can't say enough good things about their service. From the moment they were called in, their team demonstrated exceptional expertise and efficiency. They quickly identified the problem and got everything working smoothly in no time.


What truly sets People 1st apart, however, is their outstanding follow-up service. After fixing the initial issue, they proposed upgrading our equipment to prevent future problems. The upgrade process was seamless, completed on time, and their customer support throughout was top-notch. Their team was always available to answer questions and ensure we were satisfied with the new setup.


Overall, People 1st provided one of the best experiences we've had with an IT company. If you're looking for reliable, professional, and customer-focused IT support, I highly recommend giving them a call. They certainly exceeded our expectations and have earned our trust for any future IT needs."


★★★★★


eddie borrero

"When working with People 1st for close to a decade now we always have fast and reliable service. Their customer service is phenomenal and staff are very knowledgeable in successfully completing all of our firm's IT needs. Would highly recommend!! You will be in excellent hands with them!" 


★★★★★


TEAMWRKX Construction

"I wanted to thank Matt and People 1st IT for the outstanding job they performed for my client. Matt's team was brought into a project, mid-flight, to take over a major network upgrade and cabling project that another IT support firm couldn't get off the ground. My client went from having one of the worst IT experiences (lack of communication, technical expertise and follow through) with a previous firm to an extremely satisfied People 1st IT customer. Everyone involved was left extremely impressed with their team and very satisfied with the end results."


★★★★★


Eric Waggoner

"People 1st has managed our company's IT needs for over a decade. It is one of the few services we outsource that is so well managed, we don't need to consider alternative providers. Matt and his team have continually (and proactively!) set our business up for success. They are on the leading edge of developments within the industry, allowing us to remain safe and secure AND to optimize efficiencies as new technologies develop. Additionally, anytime there has been a "fire" (power outage, unintentional loss of data, etc.), the People 1st team has always dropped everything to make sure we were back to business as usual in as little time as humanly possible. I can't say enough about the quality, honesty, and follow-through of their business!"



★★★★★


John Rally


"For over 15 years People1st has performed as its perfectly fitted company name implies...always prioritizing the real-time needs of our teammates and those whom we serve despite any other "emergencies." Matt Fabela leads a very professional team that handles all of our IT system requirements with clear budget forecasts, seamless proactive planning, and ongoing technology upgrades without disrupting our daily activities. Adding People1st to our team of fiduciaries continues to be among our best foundational management decisions. We recommend this service provider highly."


★★★★★


Eric Venzon

"We have been using People 1st for over 20 years and we are always happy with their Prompt Service. Today we had a major security risk and they fixed the problem in minutes . We highly recommend them for all your IT needs."



★★★★★


Lawless & Lawless Firm


"We have been using People 1st for over 20 years and we are always happy with their Prompt Service. Today we had a major security risk and they fixed the problem in minutes . We highly recommend them for all your IT needs."

★★★★★

Lawless & Lawless Firm

"As an IT contractor, working with People1st over the past 10+ years has been great. Matt and his team are very knowledgeable, responsive and can quickly assess and solve any technical issues. DNS routing problems can be especially tricky, but the friendly staff are easy to work with in figuring out the root of any server issue you might have. Would recommend them to any business."


★★★★★


C L

"We have had the great opportunity and fortune to be client's of People 1st for many years. The entire team and owner, Matt Fabela, are the best you can get in terms of IT support and knowledge. They are readily available when you require their assistance and have a superior understanding of the tech industry and what is required to assist a business in a complex time of sophisticated software and the many challenges that are part of our current IT world. People 1st has done an outstanding job in keeping our business both secure and running efficiently. We look forward to many more years of working with People 1st."


★★★★★


Samuel Chose

Why Choose People 1st, IT Inc. For IT Support Services:

Prompt And Reliable Support:

Our dedicated support team is available 24/7 to resolve your IT issues swiftly and efficiently. We understand that downtime can be costly, and we're committed to minimizing disruptions to your operations.

Certified IT Professionals:

When you partner with us, you gain access to a team of certified IT professionals with a wide range of expertise. Whether it's hardware, software, networking, or cybersecurity, we have the knowledge to tackle your IT challenges.

Proactive Maintenance:

We don't wait for problems to occur; we prevent them. Our proactive maintenance services identify and address potential issues before they impact your business, ensuring smooth operations.

Customized Solutions:

Every business is unique, and so are its IT support needs. We work closely with you to tailor our support services to fit your specific requirements, ensuring you get the right solutions at the right time.

Scalable Support:

Whether you're a small startup or a large enterprise, our support services can scale with your growth. We're here to adapt to your changing needs and technology demands.

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